If you are a first-time MedOne user with a newly created password, you will receive an email with the subject line: MedOne: Access Code Registration
It contains an activation link. You must click the activation link and finalize the registration process before you can log-in with your newly created username and password. If after 30 minutes you cannot login with your newly created username and password, or you do not receive the MedOne: Access Code Registration e-mail, please contact the help desk: MedOne@thieme.com
If you have previously logged into MedOne and have forgotten your password, click the forgot your password link appearing on the log-in screen and follow the steps to reset your password.
If you have forgotten your username, please contact the help desk: MedOne@thieme.com. We can then tell you which user name you have registered at MedOne. Your password cannot by viewed by Thieme. Therefore, you would have to optionally assign a new password using the "forgot password" feature.
We ask that you always check that you have correctly entered your username and password. Please be aware of upper/lower case, as they are recognized during the login.
On the "password request" page, please enter the email address associated with your MedOne account, as well as in the field below the security code shown below. Then click on "Continue".
You will receive in the next few minutes an email with a link to the page to reset your password.
Please note that your password must be at least 8 characters long.
Email not received?
Please check your spam folder if you do not receive the email after 2 minutes.
If you continue having problems with your password or logging in, please contact support: MedOne@thieme.com
If you want to change your password, please sign in first with your existing user data. Next click on My MedOne, then click on your user profile. There you will find a update button. This button opens a full view of your profile. Under the username and password section, select new password, re-type your password, and click on the save screen. This permanently changes your password.
Even if you access MedOne through an institutional license provided by your hospital or university, you should still register for a MedOne username and password. This will enable you to access the site from outside of your institutional network but receive access as if you were within it. You can do this by going to the home page and clicking the link sign-up for access from home. This must be completed on a device within your hospital or university IP range.
If you encounter difficulty completing the MedOne registration process, please send an e-mail to: MedOne@thieme.com
If you want to access MedOne outside your hospital or university, please register first on a device that is located within your institutional network. Your registration will then be automatically linked to your institution and allow you to access MedOne content from anywhere.
Any new user to MedOne must select a user name and password. In the username field, you can specify either a freely chosen username or repeat your email address.
Are you already registered with another Thieme product?
You can use the same username from another Thieme product for MedOne. If you have forgotten your username, please contact our helpdesk: MedOne@thieme.com
Did the message "you have your email address or username already used for logging in to MedOne or another Thieme-product appear?
Please sign up for the additional registration steps with your username and Thieme password.
Please follow the registration steps using your existing username and Thieme password.
If you have forgotten your password, please click on "forgot your password", and follow the steps.
If you have forgotten your username, please contact us at MedOne@thieme.com
Registration - Validation Email
After completing the MedOne registration form, you will receive an email with a confirmation link. Click on this to confirm your email address and complete the registration.
You are now registered for MedOne and can log-on to the site you have registered for.
If you are registering for a trial, you will have access to MedOne for the length of your trial. After your trial expires, your access to MedOne will expire.
If you did not receive a confirmation email, please check your spam folder. Please contact the help desk if we can assist you further.
Here are several tips for using search on MedOne:
1. Type a term into the MedOne search bar which is available on every page.
2. For more refined e-book filtering, click the sub-topic, title, or author/editor tab from the e-book view.
MedOne offers a fully searchable database of hundreds of e-books. When in the e-book view, there are tools available to help you navigate. You can easily search within the book or add e-book content to a custom playlist. E-book chapters can also be printed or downloaded as PDFs. Read e-book content directly in your browser or switch to the reader view and adjust the font size. The list below summarizes MedOne e-book functionality:
1. Under the cover image you will find the table of contents. The plus icon, when clicked, opens chapters or sections.
2. If you want to download PDF copies of chapters, click the PDF icon (top right). A new window will open with your selected document. This also enables you to print your e-book chapter.
3. The reader icon takes you to the reading view. In the reading view, all menus and buttons are hidden, allowing you to focus on the content you wish to read. You can also customize the font size to your needs.
4. The yellow star lets you add the entire e-book or e-book chapters to a playlist.
MedOne offers an extensive library of high-quality images and detailed surgical videos. These are linked from within books, but also available to search and display on their own. From the MedOne home page, click the images/video/audio tab, and enter a search term in the search bar. Select the image that you wish to view, by clicking the top left box of the image. You will now see an expanded view of the image with legend. While in the expanded view, you can further increase the image size or rotate the image by simply clicking the appropriate navigation tool.
You may share images with colleagues by exporting to PowerPoint. This is easily done from the image view by selecting the PowerPoint icon on the top right section of the screen. Depending on your browser, the open / save /dialog box will appear, or the PowerPoint file will automatically be saved in the downloads folder on your computer. The PowerPoint file contains the image with legend and source.
Interested in watching a MedOne video? Start by clicking the media tab, next click the tab labelled, audio/ image / video, and click /video /box. Enter a search term to refine your video selection. When passing your mouse over a video, a pop-up screen appears providing a description of the video. As with viewing images, you have the option to expand your video to full-screen view.
The MedOne App is free-of-charge to any MedOne user with access to an institutional or personal subscription and provides mobile access to the content found in your MedOne subscription.
You can find the MedOne App in the Apple Store, available for iOS devices 8.0 or later, compatible with iPhone, iPad and iPod touch, and in the Google Play Store for Android devices 4.1 and up.
To use the MedOne App, you will need a MedOne username and password. After the initial app installation and set-up, you will need to go to settings and sign-in.
The MedOne App permits you to download your subscribed MedOne content to your smartphone for online and offline access.
In general, you can use MedOne on any PC, tablet or smartphone with internet access. MedOne is compatible with all popular browsers in the latest versions.
Our customer support team will gladly answer your questions. Click here and fill out our contact form.
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